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SilverOaks Inn Manukau
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SilverOaks Inn Manukau
- Accommodation Details
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![SilverOaks Inn Manukau]( "SilverOaks Inn Manukau")
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SilverOaks Inn Manukau
10 Reviews
(Self Rated)
477 Great South Road
Papatoetoe, Manukau, Auckland Airport & South, New Zealand
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Situated only 3 kilometres from Manukau City and on the main bus route, and 10 kilometres from Auckland International and Domestic Airports. The Hotel comprises 68 rooms, including 56 studio with tea/coffee making facilities and 12 one bedroom family units. the Hotel facilities include licensed restaurant, bar, 24 hour room service, digital TV, guest laundry, airport shuttle, disabled facilities, conference facilities for up to 200 delegates, mini bar available.
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Facilities
n/a
Check In Time
1400hrs
Check Out Time
1000hrs
Things to do
Villa Maria vineyard
Botany shopping centre
Westfield Shopping Centre
Auckland Airport
grange Golf Course
Directions
loacted next to Allenby Park
Cancellation and Extra Guest policy
should you not arrive or cancel prior to 4pm on the date of stay, 100% of the first night will be charged, children under 12 stay free when sharing with an adult and using existing bedding
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SilverOaks Inn Manukau
Room Details
![SilverOaks Inn Manukau - Standard]( "SilverOaks Inn Manukau - Standard")
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Standard
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Standard room comprises a queen and single bed, ensuite with shower, tea/ coffee making facilities, desk, iron and ironing board, hair dryer, central heating, electric blankets, comfortable chairs
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Auckland airport accomodation, Auckland airport acommodation, Auckland airport accommadation, Auckland airport accomadation
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SilverOaks Inn Manukau
- Reviews
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POOR RECEPTION EXPERIENCE NO ASSISTANCE OFFERED.
ROOM DIRTY STAINS ALL OVER THE CARPET TOWELS OLD NO MILK
UNCOMFORTABLE BED.
GREAT DINING ROOM SERVICE AND QUITE A GOOD VALUE FOR MONEY MEAL WITH FREE BOTTLE OF WINE.
QUOTED BY YOU AS FOUR STAR--------YOU SHOULD RE RATE AT 2 MAX.
By JOHN FREE. On 20-Oct-2008
They left us at the airport waiting for a shuttle for over an hour and then offered no compensation without being pushed. We would not book thid place again.
By DAVID MURRAY. On 30-Sep-2008
Very good at reception got early check in,
Room was conformable but could have had a direct ethernet broadband connection,
Food was good
easy check out
By M Ingold. On 17-Jun-2008
I stayed there with my American girlfriend who was visiting NZ for the first time.
As we checked in we witnessed the receptionist being extemely rude to another guest who was making a complaint.
We booked the hotel for two reasons a) 2pm checkout (we had a late flight the next day) and b) 24 hour room service menu (we arrived at 11pm after a long day travelling from overseas.
On checking in we were told that checkout was 10am. Reluctently the person checking us in checked the internet website we had booked though to see it claerly said 2pm (muttering under his breath "it will say 10am, I'll get yelled at if I let you stay later"). He agreed to let us check out at 2pm even though this was not the normal checkout time.
We went to our room to order from the 24 hour menu only to be told at that time of night we could only have a toasted sandwich. We did not expect a full menu to be available at this time of night but both felt that the word "menu" clearly stated on the internet and in in room advertising implied that there would be a selection. Reluctantly we ordered two toasted sandwiches. Ten minutes later we were called in the room and told we could only have one sandwich as there was no bacon or ham left!!
The next morning we were called again at 10am by someone who curtly aked "are your leaving today?" We explained that we had booked the room on the information that we could check out at 2pm and that we had been told that was OK when we checked in. The person replied "I guess its OK as long as you are out by midday". We both thought this was odd as we had clearly been told that 2pm was fine when we checked in.
As we checked out I tried to convey some of our concerns to the lady checking us out. I did this in the nicest way possible as I work as a supervisor for a large cruiseline and frequently have to listen to guests concerens. She did not seem interested and only said "we do have a 24 hour menu". When I asked if the word "menu" implied a choice and not simply a sandwich she looked down and continued filling out the paperwork to check us out and did not give a reply. Another lady who was evidently a supervisor or manager was sitting in a nearby office with the door open and could clearly hear everything we were saying but did not feel the need to come and speak to me.
I did not feel the need to take things further as it was obvious no one could care less.
We continued our holliday in NZ staying at hotels in Rotorua, Christchurch, Queenstown and again in Auckland avoiding all Quality Inns.
Footnote- I'm raiting this hotel as 1 under the assumption that it it the lowest.
By Richard Christie. On 03-Jun-2008
Nice motel
frendly staff
Only one grumble - the waitress needs more training
Her english language skills are very poor.
All else was fine thanks.
By David Gilmour. On 13-May-2008
Excellent meal on the Sunday night before we flew out and the room was very good. The only down side was when we arrived in from Melbourne last evening and we rung for the pick up courtesy van we were told we had to get a taxi as we were not staying the night. Please inform guests that this is the case as we thought that to and from the airport were courtesy.
Thank you. We will stay again.
By Jeanette Ginns. On 03-May-2008
Comfortable rooms and friendly staff, overall good value for money.
By Mike Nilsen. On 24-Mar-2008
Reception & Waitressing Staff were pleasant. Food didn't live up to description on menu. eg I ordered a Rice Risotto, but all it was was plain rice (without any flavouring or vegies in it) placed neatly on plate then something rather bland on top of it. Also, your description of the hotel being 5 minutes from Auckland Airport is extremely misleading. Going there it took 20 minutes, coming back it took 30 minutes.
By Sue Wills. On 15-Mar-2008
I'm afraid I cannot rate the quality Inn at Manuka as there is no quality to mention. After waiting over and hour at the airport and making 4 phone calls to find out why they hadn't come to pick us up we caught a taxi, which cost us $35.00. to get to a very poor quality motel with out airconditioning, very old furnishings and extremely rude staff. Especially the old lady in the morning, when I asked since they didn't pick us up from the airport could they drop us at the hire car depot, to be told that they were not there for our running around. This is not a motel I would even consider using again.
By Marie Baldwin. On 14-Mar-2008
Always stay at this Hotel when in Auckland. Has big rooms, is clean, well priced, heaps of parking, and a great location so you miss all the heavy traffic.
By H Wright. On 23-Jan-2008
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SilverOaks Inn Manukau
- Map
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SilverOaks Inn Manukau477 Great South Road
Papatoetoe, Manukau
Auckland Airport & South
New Zealand
Click here to book or view info
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