Super stay during the RWC 2011. Friendly and helpful reception staff & concierge. Room clean and very comfortable. Have already booked in again for my next stay in Wellington.
By Paul. On 17-Oct-2011
Both my husband and I had an awesome weekend with the James Cook Hotel and it's staff. We stayed two nights and both nights were absolutely wonderful. We had breakfast both mornings and were impressed with the variety of food and the excellent selection on display. We had invited guests to the dining lounge on one of those 2 nights we stayed. They had not dined there before however, they were very impressed once again with the quality of the food and it's selection and helpful staff. They intend to visit the resautant again. We have enjoyed the experiance staying and dining at the James Cook Hotel. Both my husband and I thank you all very much.
God bless you
April SCRUTON
By April SCRUTON. On 12-Apr-2011
The service was great, particularly the concierges, however the decor was tired and the corridor on the 23rd floor was very smelly - possibly related to a leak or damp.
By Sara Weeks. On 18-Sep-2010
I always enjoy staying at James Cook, Friendly and helpful staff, comfortable rooms and very central
Exceptional value
By ros rowarth. On 04-Jul-2010
Room renovations good but boards under sides of queen bed base to take a king mattress were NOT a good idea. They squeek when sitting or lying/ turning on bed! Rectified by putting a waste-paper bin and yellow pages under the bed side. Other than that, we had another enjoyable stay. Thank you.
By Fred Hirst. On 07-Mar-2010
no better than others i have stayed in, in wellington for around same price
By harper. On 04-Mar-2010
It was ok
By J Taylor. On 09-Feb-2010
JAMES COOK GREAT PLACE TO STAY.SERVICE REALLY GOOD AND LOCATION EXCELLENT WITH LIFT DOWN TO LAMBTON QUAY.
WOULD DEFINITELY STAY THERE AGAIN.EXCELLENT DEAL ON SHORT RATES.
By M DONOVAN. On 03-Feb-2010
It was hassle-free. We di not have any problems at all from the time I booked James Cook until the time we checked out.
Very good service!!
By Nimfa Maravilla. On 12-Jan-2010
Clean tidy room, however was put in a room with no outside facing window which made me feel locked in..
By Carol Ralph. On 14-Dec-2009
I was very disappointed in the hotel.The bed was extremely hard, so hard it was impossible to sleep.Also the cold water ran at a trickle so when trying to have a shower,after turning on the hot water the shower was so weak that it was a trickle also.!! .What a disaster!. One good point was the room service food was excellent.But I wont be staying again.
By belinda gifford. On 07-Dec-2009
Great room (upgraded).
Good service
By Peter Wyatt. On 18-Nov-2009
I was happy with the stay at your Hotel and would happily stay again on a future visit to Wellington.
By Mike Kunzli. On 11-Nov-2009
Excellent service and friendly,polite staff. Rooms were comfortable, clean and modern.
By George. On 14-Oct-2009
Comfortable beds, good food, pleasant staff.
By Mary Ryder. On 17-Aug-2009
Fantastic hotel for a brilliant price. Very impressed!
By David Stichbury. On 14-Aug-2009
Thanks to Bwanga in housekeeping for sending wifes jacket to her after leaving in wardrobe.
Don't itemise movies on invoice
By Rob Theunissen. On 03-Aug-2009
Room nice and convenient for us for central Wellington location.
Just one issue with car parking since we were visiting last, do you have any parking in the hotel for guest only other than the public parking?
By Alex Garrett. On 28-Jul-2009
Good accommodation, though thought a bit pricey like only $30.00 off the full price per night.
The meals in house were very good.
Site seeing,The half day tour was also very good would of liked to have had a longer tour.
Thanks Sally.
By Sally Compain. On 15-Jul-2009
the rooms were excellent, spacious and all needs well provided for. the staff, polite and very helpful, and everything well organised. a really enjoyable stay had by all.
By peter simpson. On 25-May-2009
Accom. was fine. dont like paying so much for a carpark at hotel plus I was billed twice for the stay.
By John. On 24-Apr-2009
Good hotel,well positioned & accessible very helpfull & pleasant staff
Thank you.
By David Purdy. On 07-Apr-2009
Staff very helpful and friendly
Short distance from home to travel for a weekend away
Account not available via TV during our stay
Comfortable and pleasant
By H Temperley. On 06-Apr-2009
Room a litlle smaller than I would like - but well appointed.
Great to have use of the common club room for coffee, breakfast, a place to have visitors. Especially good to have coffee, juice, water, food etc available at no additional cost.
Would suggest sushi cheese etc is properly covered (airtight) to keep it fresha and prevent it spoiling.
By Colin Foy. On 16-Jan-2009
Excellent stay,good food thankyou
By bond. On 08-Oct-2008
Excellent service - I will stay again (whenever I can get a nice discount)
By Caroline Innes. On 24-Sep-2008
We always enjoy staying in the Superior Rooms at James Cook Hotel, and were pleased to have a glimpse of the harbour this time. We enjoy the central location of the hotel.
The purpose of our latest visit to Wellington was to view the Rita Angus Exhibition at Te Papa, which was amazing.
By Sue Marrow. On 08-Sep-2008
Reception greeting poor, booked smokers room but on arrival told they are all being redecorated...yea right.Only stayed one nite. Would never stay at the James Cook again.
Bryan Woodhead
By Bryan Woodhead. On 28-Jul-2008
Very pleased with the Short Rates deal.
Nice, affordable accomodation, great location.
By Gaham Bunckenburg. On 07-Jul-2008
I booked for Friday and Sunday nights but when I arrived at the hotel they had me booked for Friday and Saturday nights. Not a problem this time but could have been disastrous!
By Bridget Hill. On 30-Jun-2008
Good quality accommodation. Will stay again. Good service being able to leave the bags early in the day of check in
By Brendon Guerin. On 17-Jun-2008
We felt that the hotel was a little "shabby" for the rate we paid (and we paid a cheap rate). We would have been more disappointed if we had paid the full rate. Hotel is in need of a makeover in our opinion.
By Julie Stone. On 16-Jun-2008
Overall - very very good. We always stay at James Cook now. Ease of access from motorway, attentive helpful staff,excellent restaurant. Superb views over harbour. The rooms are up to standard for the price. Central location in CBD is great.
By Doug Longmire. On 08-Jun-2008
I wonder when room 1513 was last refurbished?
The drapes were hideous and the decor was well.....
The food was well presented - unfortunately the chef's idea of 'rare' pork tenderlion differed from mine, it was however full of flavour.The rare venision which I had night two did come rare, was beautifully flavoured and tender.
The greatest asset in your business is your staff. They are unfailingly polite and always most helpful.
By Lyndsay Noble. On 13-May-2008
Great hotel and location
By Audra Neun. On 16-Mar-2008
First class hotel, with good facilities and friendly and helpful staff. We enjoyed our stay.
By M J Hakes. On 16-Mar-2008
We were given an upgrade to a Directors Suite on arrival which we found extremely spacious and comfortable, extremely clean and great to have extra towels provide with out asking.
By J Haynes. On 15-Mar-2008
The James Cook is sited up on The Terrace and is a good place to stay. It is central to shopping and facilities on Lambton Quay and not too far from the central train station. Access to the hotel can also be gained through the James Cook Archade on Lambton Quay directly across from the Esprit shop. The rooms are standard in size with good sized beds. Last time I was here my room was a bit on the warm side but good nonetheless. I stay here when on Business. There is a resonable gym on L16 and restaurant facilities if you don't want to go out to eat. Room service breakfast is good and hotel service of a high standard.
By L Partridge. On 23-Jan-2008
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