 
In one of my stays, the bath was not washed. It was rough around the edges which could not be seen with the eye, but felt with the hand and there was hair on two places of the bath. I washed it with the soap. I did fill in a complaint, but had no feedback or apology.
By A van Loggerenberg. On 08-Jan-2011
Great stay very handy to airport friendly service fantastic to leave the car at motorinn
By Gerard Borst. On 20-Oct-2010
The service was fantastic, room clean and tidy, breakfast delicious and will defintely be back and recomending to friends. Thanks
By Donna Bryant. On 18-Oct-2010
Definitely great value for money - staff friendly and willing to assist - room and bathroom very clean and fresh - very comfortable.
By Eileen Peter Rudolph. On 24-May-2010
Rooms were very tidy and staff were very polite and professional. Only issue was the free breakfast as I thought it was not up to the standard.
would definitely stay there again
By Adele Wisnewski. On 29-Apr-2010
Very comfortable stay and very good value for money. It was great being able to leave my vehicle on site and get the shuttle back to the inn on my return from sydney also.
I will stay at Ventura Inn again.
By Chris Smith. On 26-Apr-2010
Easy booking.
speedy pick up from airport after I rang.Free pick up & drop off is appreciated.
Lovely, friendly staff at check-in.
Good room, bathroom etc.
Very quiet - no traffic noise or plane noise.
Very adequate buffet continental breakfast.
11 a.m checkout is a great bonus.
Have already recommended to others. Thanks.
By Linda Jack. On 15-Mar-2010
We thought the Ventura was very good 'transit' accommodation. Breakfast system worked well and the staff were very helpful and cheerful.
We would use it again
By Butcher x3. On 06-Mar-2010
good value for money nice and close to airport
By angela bunn. On 22-Feb-2010
Great stay. Good value for money and so close to airport.
By Gillian Aikman. On 05-Feb-2010
Good value with helpful and pleasant staff.
Not being able to open a window more than an inch and hearing the next doors baby crying most of the night are problems of build quality not service.
By Mark Simmons. On 27-Jan-2010
Really great service
Pleased to be able to leave vehicle safely for no
extra cost.
By Ian Taylor. On 02-Nov-2009
We found the reception, and the room were great but we were a bit disapointed with the continental
breakfast.
The milk was warm, the tea was stewed and the peaches weren,t very nice.
By Hay. On 01-Nov-2009
Very pleasant staff to deal with, always helpful.
By Mawson. On 18-Oct-2009
I chose this hotel because they advertise as being the closest to the airport. What I wanted was to get to the hotel as fast as possible and get some sleep before my next flight early the next morning. The shuttle took 45 minutes to pick us up after phoning which was very poor. Competitor hotels all arrived well before that and one of them even came twice while I was waiting. The shuttle service needs to be improved as what most people are looking for in this situation is a quick trip to the hotel and not standing around for long periods in the cold and rain waiting for a shuttle.
By Dean Boddington. On 25-Sep-2009
Great place to stay - clean and tidy rooms - friendly staff.
Great inclusion of the free continental breakfast, and even better that you could eat before we left at 5am in the morning.
Would definitely return there.
By Tracey Bradley. On 16-Sep-2009
We have found the service in your Hotel/Motel to be of a very high standard. Everything is clean and the staff lovely to deal with BUT this last stay the "Wake up call' did not happen and the staff were calling to say the shuttle was waiting and that call also did not come through either.Consequently we missed breakfast and we found the staff seemed unable to deal with our situation. I had to ask them to make sure the problem was looked into so the next customer did not have the same experience.One staff member took a folder and it looked as though he might write something!! We will stay with you again as we travel to Australia regularly and we always tell our friends to use your facilities. Thanks for the opportunity to comment. Marion
By Marion Pram. On 15-Sep-2009
We always choose to stay at Ventura before and after international flights as we live 4 hours from Auckland. Ventura is handy to the Airport, very speedy with shuttles, breakfasts are great, they look after our vehicle while we are gone and nothing is too much trouble for the staff. Well done Ventura.
By Wendy Jecentho. On 07-Sep-2009
I arrived at 11pm, had to drive around the carpark for 20 minutes and then park on the road as there was no parking available, a concern because I was going to be away for 9 days. The staff on reception recommended I use the 'garden' to park in as I had a 4WD. During the course of the night other guests were woken for their flights by a staff member knocking loudly on their door. This resulted in others in the vicinity also being woken, approximately every half an hour or so.
By Tracey Steiner. On 31-Aug-2009
Rooms very clean and comfortable. Great idea for rolling self service breakfast. Good airport transport service.
By Graeme Smith. On 11-Aug-2009
We Found that the Accommodation and convence of our car and stay was perfect.
The only thing that was not good was having to wait for the pick up taxi which I rang for strait away and had to wait for almost an hour in the cold. after being on the warm plant etc was not good. In the end I had to go back in to look for a toilet lucky for me my mate looked after baggage etc while I went. Thats when the Pick up service arrived. Ho Hum! Also If I hadn't had the number to ring you, I would have been in a fix as there is no display there with your
Number on it. It would be a great help if it was by the phone so convenient.
Bye for now Cynthia.
By Cynthia Cutelli. On 10-Aug-2009
Easy an excellant top staff from the van driver through to checjk in and out easy service for breakfast
good quality room spacious very respectible accomidation
we will be using you again i have now changed from my old hotel to you permanently
By Kim Gyton. On 29-Jul-2009
Very clean, well run and well organised. Exactly what's needed fo an airport hotel. Would stay again.
By kilvington. On 27-Jul-2009
Nice hotel. Stress free way to start an early morning flight. Good shuttle both ways. A few inconsiderate people in next room persisted in talking all night but apart from that every thing ok
By Karen Cole. On 20-Jul-2009
We were really impressed by this hotel. Arriving at Auckland airport, all we needed to do was ring the hotel from the tourist office and wait for the hotel's shuttle bus. Their Auckland airport shuttle service runs back and forth every half hour, so no problems there.
The hotel itself is very modern (opened last year, I believe) and pleasantly laid out with a big lobby. Being exhausted after 12 hours flying, all we needed was a basic room, but we were delighted to find our room was big, clean, nicely decorated and two double beds.
The reception staff are lovely - very friendly and helpful - as are the shuttle drivers. We asked whether we could leave our suitcases with them while we flew off to Samoa for a few days and they were more than happy to look after them at no cost.
Breakfast was also surprisingly good (muffins, yoghurts, toast, cereals etc), though we didn't have enough time to enjoy it, as we had to get to the airport.
This hotel rocks
By M & J Johns. On 23-Jan-2008
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